Fix and additional logging was implemented recently. No issues were reported during scheduled report runs today.
Posted Dec 19, 2025 - 21:11 UTC
Update
The unspecified query error is primarily occurring during the peak scheduled report window from 7-11am Eastern. If you are experiencing this issue, it is recommended to move the schedule to earlier or later in the day.
Posted Dec 18, 2025 - 21:40 UTC
Investigating
We are investigating intermittent issues with scheduled reports that result in an unspecified query error for some or all visuals, primary in US-WEST2.
Posted Dec 18, 2025 - 14:50 UTC
This incident affects: PureInsights Business Intelligence (Canada, US West).